Privacy Policy

Last updated: January 2025

Your privacy is important to us. This policy explains how we collect, use, and protect your personal data.

1. Introduction

FireTech Recruit ("we", "our", or "us") is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and recruitment services.

Data Controller: FireTech Recruit
Address: 195 Wanstead Park Road, London, UK
Email: [email protected]
Phone: +44 7512 100572

2. Information We Collect

We collect the following types of personal data:

2.1 Information You Provide Directly:
  • Contact Information: Name, email address, phone number
  • Application Data: CV/resume, cover letters, work history, qualifications, certifications
  • Communication Data: Messages sent through contact forms, chat, or email
  • Account Information: Username, password (encrypted), profile details
2.2 Information Collected Automatically:
  • Technical Data: IP address, browser type, device information, operating system
  • Usage Data: Pages visited, time spent on site, click patterns, referral sources
  • Cookies: See our Cookie Policy section below
2.3 Analytics Data:
  • We use Google Analytics to understand how visitors use our website
  • This includes anonymized data about user behavior and demographics

3. How We Use Your Information

We process your personal data for the following purposes:

3.1 Recruitment Services (Legitimate Interest & Contract):
  • Processing job applications and matching candidates with opportunities
  • Communicating with candidates and employers about vacancies
  • Conducting interviews and assessments
  • Verifying qualifications and conducting reference checks
3.2 Communication (Consent & Legitimate Interest):
  • Responding to inquiries and support requests
  • Sending job alerts and relevant opportunities (with your consent)
  • Email newsletters about industry news and company updates (with your consent)
3.3 Website Improvement (Legitimate Interest):
  • Analyzing website usage to improve user experience
  • Testing new features and functionality
  • Troubleshooting technical issues
3.4 Legal Compliance (Legal Obligation):
  • Complying with legal and regulatory requirements
  • Preventing fraud and ensuring security
  • Responding to legal requests and court orders

4. Third-Party Services

We use the following third-party services that may process your data:

4.1 Google Analytics:
  • Purpose: Website analytics and user behavior tracking
  • Data shared: Anonymized usage data, device information
  • Privacy Policy: Google Privacy Policy
4.2 Email Service Providers:
  • Purpose: Sending job alerts, newsletters, and transactional emails
  • Data shared: Email address, name, communication preferences
  • All providers are GDPR-compliant and based in UK/EU or have adequate safeguards
4.3 CRM Systems:
  • Purpose: Managing candidate and client relationships
  • Data shared: Contact information, application history, communication logs
  • All data is stored on UK/EU servers with appropriate security measures
4.4 Cloud Storage Providers:
  • Purpose: Secure storage of CVs, documents, and application data
  • Location: UK/EU data centers with GDPR compliance
  • Security: Encrypted storage and transmission
4.5 AI Technology (GenSolution):
  • Purpose: Automated candidate matching, chatbot assistance, workflow automation
  • Data processing: All AI processing complies with UK GDPR
  • Human oversight: Important decisions involve human review

5. Data Storage and Security

5.1 Where We Store Your Data:
  • Primary storage: UK and EU-based servers
  • Cloud services: GDPR-compliant providers with UK/EU data centers
  • We do not transfer data outside the UK/EU without appropriate safeguards
5.2 How We Protect Your Data:
  • Encryption: Data encrypted in transit (SSL/TLS) and at rest
  • Access controls: Strict role-based access to personal data
  • Regular security audits and vulnerability assessments
  • Employee training on data protection and security
  • Secure backup systems with encrypted storage
5.3 Data Retention:
  • Active candidates: Data retained while you're actively seeking opportunities
  • Inactive candidates: Data deleted after 2 years of inactivity (unless you request otherwise)
  • Successful placements: Records kept for 6 years for legal and tax purposes
  • Marketing data: Retained until you withdraw consent
  • You can request deletion at any time (subject to legal obligations)

6. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

6.1 Right of Access:

Request a copy of all personal data we hold about you

6.2 Right to Rectification:

Correct inaccurate or incomplete personal data

6.3 Right to Erasure ("Right to be Forgotten"):

Request deletion of your personal data (subject to legal obligations)

6.4 Right to Restrict Processing:

Limit how we use your data in certain circumstances

6.5 Right to Data Portability:

Receive your data in a structured, machine-readable format

6.6 Right to Object:

Object to processing based on legitimate interests or for direct marketing

6.7 Right to Withdraw Consent:

Withdraw consent for marketing communications at any time

6.8 Right to Lodge a Complaint:

Contact the Information Commissioner's Office (ICO):
Website: ico.org.uk
Phone: 0303 123 1113

To exercise your rights:

Email us at: [email protected]

We will respond to your request within one month.

7. Cookies Policy

We use cookies to improve your experience on our website.

7.1 Essential Cookies:
  • Required for website functionality (login, forms, security)
  • Cannot be disabled
7.2 Analytics Cookies:
  • Google Analytics: Track website usage and performance
  • Help us understand how visitors use our site
  • You can opt-out via browser settings or Google Analytics Opt-out
7.3 Preference Cookies:
  • Remember your settings (theme, language)
  • Improve user experience
7.4 Managing Cookies:
  • You can control cookies through your browser settings
  • Blocking cookies may affect website functionality
  • Learn more: aboutcookies.org

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Posting the updated policy on our website with a new "Last Updated" date
  • Sending an email notification for material changes (if you have an account)

We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: [email protected]

Phone: +44 7512 100572

Address: 195 Wanstead Park Road, London, UK

Working Hours: Monday - Friday, 9:00 AM - 5:00 PM